The first impression happens
before the waiting room.
Practice websites that build trust, lower the barrier for anxious patients and bring appointment requests — professional, GDPR-compliant and accessible.
Sound familiar?
Four sentences we hear from dental clinics again and again.
A good website answers the standard questions before anyone calls: hours, insurance schemes, procedures, what to bring — and takes appointment requests in writing. Every call saved is time at the treatment chair.
Dentistry is a trust and aesthetics business: patients draw a straight line from an outdated website to outdated treatment. And Google visibly downgrades outdated sites.
If you can only be found for “dentist + town” through directory portals, you leave the first impression to a platform full of competitor advertising. Your own fast website with local SEO takes that place back.
This is exactly where the website helps: show the clinic and the team, explain the first visit step by step, take appointment requests without a phone call. That lowers the barrier — long before anyone sits in the waiting room.
Experience it instead of taking our word
See the difference
This is how your practice website feels to patients on a smartphone – once built the ordinary way, once by WelleWest. Both load at the same time.
Simulation: smartphone on a mobile network
Site builder or WordPress – the patient waits. Many call elsewhere.
This is how WelleWest builds for dental clinics (example) – there instantly. Appointment button included.
What we actually do
Three things have to be right
for your website to bring in patients.
The website itself, findability and measurability – we take care of all three.
A site that builds trust
Loads in under 1 second and answers what patients really want to know: services, insurance schemes, procedures, team – on mobile too.
The technology behind it: hand-built code instead of a site builder, optimised images, dentist markup for Google (opening hours right in the search result).
Get found when patients search
Your clinic shows up when someone googles “dentist + town” – with your own website instead of only directory portals.
The technology behind it: local SEO, structured data and a carefully aligned Google Business Profile.
You see what it delivers
A monthly report in plain language: how many appointment requests came through your website – and where they came from. In black and white, whether the site pays off.
The technology behind it: conversion tracking per enquiry, GDPR-compliant and reliably measured – even with ad blockers.
Clinic-specific building blocks
What every one of our dental websites includes.
Every service with its own page — prophylaxis, implants, whitening — explained clearly instead of in jargon. Patients know before the appointment what to expect and what it costs.
Standard: a request form with preferred date and concern — straight to your clinic inbox. Premium: connection to your existing online appointment booking system for real-time bookings.
A practice tour in pictures, the first visit explained step by step, a team with faces — the website lowers the barrier before the first call is even needed.
Dentists and team with photos and qualifications, plus clear information on which insurance schemes you accept and how private services are billed. That answers the most common patient question in advance.
Encrypted forms, tracking only after consent, no health data collected through the website. Set up for the special relationship of trust in a clinic.
WCAG 2.1 AA: clear contrast, larger type, screen-reader friendly. Especially important for clinics — many patients are older or have impaired vision.
Four guarantees
What we commit to in writing.
Your site demonstrably loads fast — otherwise we do not take a cent of the setup fee.
WCAG 2.1 AA from the start — important for your patients and mandatory with online appointment booking.
At the end of the contract you receive the complete website as ready-to-use files — no hostage model.
We answer email enquiries within 24 hours – on working days usually much faster.
What we do not promise: specific patient numbers, the number one spot on Google or a full appointment book overnight. Anyone who promises that is lying.
To be honest
Who we are not the right fit for.
The honest 10-second check: three statements, three answers – and you know whether we are a match.
With us, we handle all changes — in return, the technology stays untouchably fast. We deliberately do not offer a site builder for self-editing.
Practice chains tied to a central corporate system — there, you (and we) have no say in the matter.
A website alone does not conjure up patients — visibility is ongoing work (see our three-gears methodology).
Then we are probably a good match. Book a diagnosis call – 30 min, free →
Transparency
How working with us goes.
Week 1
Diagnosis & concept
Your effort: 30 minutes
Audit of your current website, a written concept proposal with a fixed price & timeline — aligned with dental advertising regulations.
A 30-minute call with Patrick. Clarify questions, describe goals, confirm the budget.
A written proposal with a fixed price. You decide whether it fits — with no obligation.
Week 2–3
Setup & content migration
Your effort: approve logo & images
Build the framework, migrate existing images + copy and optimise them for mobile speed.
Approve brand colours + logo, supply missing images (optionally from stock photo suggestions).
A staging link — a password-protected preview version of your new website to click through.
Week 4
Integration & testing
Your effort: a short review
Connect the appointment system (premium), check accessibility, test performance on real mobile devices.
For the premium integration: grant access to your appointment system. Give the content a final review.
A fully tested website on staging — ready for the go-live button.
Week 5
Go-live
Your effort: final approval
Switch the DNS, redirect old URLs via 301 (no SEO loss), submit the sitemap to Google, activate tracking.
Final approval – and you tell us the fastest way to send us future changes.
Your new website is live – and from now on continuously managed by us.
from week 6
Ongoing care – permanently
Your effort: practically none
A monthly performance report, optimisations based on the data, fast responses to requests — all included in the monthly fee.
Nothing – we handle content updates (hours, holidays, services) for you. A short call or email is enough.
Your appointment requests through the website are transparently traceable in the monthly reports.
Ready for week 1?
Book a diagnosis callHonest pricing
What dental clinics usually pay –
and what they pay with us.
One monthly fee – and everything is taken care of: hosting, updates, security and every change. You send us a short message, we do it.
The usual way
€5,000 – 15,000
- all at once, up front
- Support afterwards? Costs extra.
- every change billed by the hour
- after five years: start all over again
With WelleWest
€790 one-time setup
- then one predictable monthly fee
- hosting, maintenance, support included
- changes included – hours, holidays, services
- the website is yours from day one
All changes, updates & worries included – no extra invoice
All prices net plus 20% VAT. All changes included in Business and Professional; minor changes in Starter. Professional is bilingual (DE + EN) – each additional language is €29 net/month.
Frequently asked questions
What dental clinics ask us most often.
Are dentists even allowed to advertise with a website?
Dental advertising regulations set limits — but factual information is expressly permitted. That is exactly what a good practice website delivers: services, qualifications, opening hours and procedures, presented professionally rather than loudly.
Can patients book appointments through the website?
The standard is an appointment request form that goes straight to your clinic inbox. As a premium option, we integrate your existing online appointment booking system directly into the website — patients then book in real time.
How do opening hours and holiday closures stay up to date?
A short email or phone call is all it takes — we update holidays, locum cover or changed hours for you, with no extra invoice. That way no patient ever stands in front of a closed door because the website was out of date.
What about the GDPR and patient data?
Forms are transmitted encrypted, tracking only runs after explicit consent, and no health data is collected through the website. The cookie solution is set up in line with the GDPR — correct from day one.
What does a practice website from WelleWest cost?
A one-time setup fee of €790, then €99–249 per month – everything included: hosting, maintenance, changes and support. Only a 12-month minimum term, and the website is yours from day one. All prices net.
How long does the setup take?
Depending on scope, 2–4 weeks from the order, slightly longer with appointment system integration. After that, we take care of content updates: you send us a short message, we make the change – with no extra invoice.
30 minutes, free, honest answers.
Patrick calls you back at the agreed time, looks at your practice website live, checks speed + findability + freshness — and tells you where the leverage is.
Patrick KatholnigYour contact person – no call centre, no sales show.