Self-payers google
before they call.
Whitening, implants, braces: private treatments cannot be explained on the phone. Practice websites that show what self-payers want to see before they call - and lower the threshold for anxious patients. Professional, GDPR-compliant and accessible.
Sound familiar?
Four sentences we hear from dental clinics again and again.
Patients ask about whitening or implants - but nobody can explain that properly on the phone.
3 answers
up front on the website: treatment, process and price range - the self-payer compares at leisure and calls prepared. Every call saved is time at the treatment chair.
A friend of ours built the website back in 2015 - nobody has touched it since.
2015
shows on a website: patients draw a straight line from an outdated site to outdated treatment - and Google visibly downgrades outdated sites.
New patients come through directory portals - not through our own site.
1st impression
for “dentist + town” otherwise belongs to a portal full of competitor advertising - your own fast website with local SEO takes that place back.
Anxious patients never even call in the first place.
0 calls
needed to request an appointment through the website. Show the clinic and the team, explain the first visit step by step - that lowers the barrier long before anyone sits in the waiting room.
10 minutes is enough. An honest assessment, not a sales show.
Experience it instead of taking our word
See the difference
This is how your practice website feels to patients on a smartphone - once built the ordinary way, once by WelleWest. Both load at the same time.
Simulation: smartphone on a mobile network
Site builder or WordPress: your patient is kept waiting - and many call elsewhere.
A WelleWest dental practice website (example) - loaded instantly, appointment button ready.
What we actually do
Three things have to be right
for your website to bring in patients.
The website itself, findability and measurability - we take care of all three.
A site that builds trust
Loads in under 1 second and answers what patients really want to know: services, insurance schemes, procedures, team - on mobile too.
The technology behind it: hand-built code instead of a site builder, optimised images, dentist markup for Google (opening hours right in the search result).
Get found when patients search
Your clinic shows up when someone googles “dentist + town” - with your own website instead of only directory portals.
The technology behind it: local SEO, structured data and a carefully aligned Google Business Profile.
You see what it delivers
A monthly report in plain language: how many appointment requests came through your website - and where they came from. In black and white, whether the site pays off.
The technology behind it: conversion tracking per enquiry, GDPR-compliant and reliably measured - even with ad blockers.
Clinic-specific building blocks
What every one of our dental websites includes.
Service pages in plain language
Every service with its own page - prophylaxis, implants, whitening - explained clearly instead of in jargon: patients know before the appointment what to expect and what it costs.
A gentle start for anxious patients
A practice tour in pictures, the first visit explained step by step, a team with faces - the website lowers the barrier before the first call is even needed.
Appointment requests without the phone
Real-time in PremiumA request form with preferred date and concern straight to your clinic inbox - or real-time bookings through your existing online appointment system.
Team & clinic
Dentists and team with photos and qualifications - plus clear information on which insurance schemes apply and how private services are billed.
GDPR & confidentiality
Encrypted forms, tracking only after consent, no health data collected through the website - set up for the special relationship of trust in a clinic.
Accessibility
Clear contrast, larger type, screen-reader friendly (WCAG 2.1 AA) - especially important for clinics, because many patients are older or have impaired vision.
Four guarantees
What we commit to in writing.
An excerpt from our contract - no fine print
Lighthouse 90+
Your site demonstrably loads fast - otherwise we do not take a cent of the setup fee.
Accessible
WCAG 2.1 AA from the start - important for your patients and mandatory with online appointment booking.
Ownership instead of lock-in
At the end of the contract you receive the complete website as ready-to-use files - no hostage model.
Response time
We answer email enquiries within 24 hours - on working days usually much faster.
What we do not promise: specific patient numbers, the number one spot on Google or a full appointment book overnight. Anyone who promises that is lying.
Trust & proof
Over 100 projects - certified & verified.
To be honest
Who we are not the right fit for.
The honest 10-second check: three statements, three answers - and you know whether we are a match.
With us, we handle all changes - in return, the technology stays untouchably fast. We deliberately do not offer a site builder for self-editing.
Practice chains tied to a central corporate system - there, you (and we) have no say in the matter.
A website alone does not conjure up patients - visibility is ongoing work (see our three-gears methodology).
Then we are probably a good match. Talk it through briefly - 10 min, phone or WhatsApp →
Transparency
From the quote to live: 14 days.
Not an agency quarter. Our build process is largely automated and the rest is systematic handwork - which is why the schedule is part of the promise, not the marketing.
Diagnosis & quote - free Your effort: 10 minutes
A short phone call or WhatsApp chat with Patrick, an audit of your current website - then a written proposal with a fixed price. You decide whether it fits - with no obligation.
Go-ahead Your effort: one yes
You commission us. From here, the clock is running.
Build & content migration Your effort: almost none
Texts, images, services and opening hours move over, your appointment system gets connected - questions are settled via WhatsApp. Three revision rounds included.
Preview & approval Your effort: one click-through
You click through the finished site on a password-protected preview - on your phone and at your desk.
Live - at the latest Your effort: final approval
That is our delivery guarantee, not our best case. Every old address is permanently redirected (no ranking loss) - and the setup fee is only due now, at go-live.
Ongoing care - permanently Your effort: practically none
Hours, holidays, services - we make the changes for you; a call or an email is enough. All included in the monthly fee, with a monthly report.
Ready for day 1?
Talk it through briefly - phone or WhatsAppHonest pricing
What dental clinics usually pay -
and what they pay with us.
One monthly fee - and everything is taken care of: hosting, updates, security and every change. You send us a short message, we do it.
The usual way
€5,000 - 15,000
- all at once, up front
- Support afterwards? Costs extra.
- every change billed by the hour
- after five years: start all over again
With WelleWest
€790 one-time setup
- then one predictable monthly fee
- hosting, maintenance, support included
- changes included - hours, holidays, services
- the website is yours from day one
All changes, updates & worries included - no extra invoice
One service instead of ten invoices: hosting · maintenance · support · all changes - everything in one monthly fee.
All prices net plus 20% VAT. All changes included in Business and Professional; minor changes in Starter. Professional is bilingual (DE + EN) - each additional language is €29 net/month.
Frequently asked questions
What dental clinics ask us most often.
Are dentists even allowed to advertise with a website?
Dental advertising regulations set limits - but factual information is expressly permitted. That is exactly what a good practice website delivers: services, qualifications, opening hours and procedures, presented professionally rather than loudly.
Can patients book appointments through the website?
The standard is an appointment request form that goes straight to your clinic inbox. As a premium option, we integrate your existing online appointment booking system directly into the website - patients then book in real time.
How do opening hours and holiday closures stay up to date?
A short email or phone call is all it takes - we update holidays, locum cover or changed hours for you, with no extra invoice. That way no patient ever stands in front of a closed door because the website was out of date.
What about the GDPR and patient data?
Forms are transmitted encrypted, tracking only runs after explicit consent, and no health data is collected through the website. The cookie solution is set up in line with the GDPR - correct from day one.
What does a practice website from WelleWest cost?
A one-time setup fee of €790, then €69-249 per month - everything included: hosting, maintenance, changes and support. Only a 12-month minimum term - cancellable monthly and informally after that - and the website is yours from day one. All prices net.
What is really included in the monthly fee?
First and foremost: from Business upwards, every content change - a new treatment page, changed opening hours, a new team member, updated information on private treatments. On top of that, the complete technical side: hosting, SSL certificate, daily backups, security updates, maintenance and support with a 24-hour reaction time. Honestly not included: your domain (stays with your provider, roughly €30-60 a year) and e-mail accounts.
“All changes included” - does that really apply to every change?
With Business and Professional: yes. A new treatment page, changed opening hours, a new team member, updated private-treatment information - you send us an e-mail, we implement it, no extra invoice. The honest limit: a complete rebrand or a fundamental redesign of the website is a separate project, which we discuss openly beforehand. In Starter, small changes are included; larger ones are done at the discounted care hourly rate of €119 net.
Who owns the website - and what happens if we cancel?
You do - from day one. The website is clean, hand-built HTML/CSS, not a website-builder account. If you cancel, we transfer all files to your server - any other web designer can continue working with them. No lock-in.
How long does the setup take?
Depending on scope, 2-4 weeks from the order, slightly longer with appointment system integration. After that, we take care of content updates: you send us a short message, we make the change - with no extra invoice.
See your new website before you decide.
Send us the address of your practice website - we build a draft from it and send it to you. If you would rather talk first: Patrick looks at your site live, checks speed + findability + freshness - and tells you where the leverage is.
Patrick KatholnigYour contact person - no call centre, no sales show.
Or straight from here - nothing is faster:
What you get before you sign anything:
Your new website as a finished draft, with your real content - not just the homepage. Plus a personal comparison page: your current site and the draft side by side, with real Google measurements for both and the mobile loading comparison. Free, within 48 hours, no obligation.