Patients google you
before they call.
Practice websites that build trust, answer patient questions in advance and take the pressure off your phone — professional, GDPR-compliant and accessible.
Sound familiar?
Four sentences we hear from practices again and again.
A good website answers the standard questions before anyone calls: consultation hours, holidays, insurance, directions, what to bring. Every call saved is time for your patients.
Outdated hours, dead links and a design that fails on mobile cost trust — patients start wondering whether the practice even still works that way. And Google noticeably downranks outdated sites.
If you can only be found for “specialty + town” via directory portals, you leave the first impression to a portal full of competitors’ ads. Your own fast website with local SEO wins that spot back.
Medical advertising law sets limits, but factual information is expressly permitted. That is exactly what a good practice website delivers: services, qualifications, procedures — professional instead of promotional.
Experience it, don’t take our word
See the difference
This is how your practice website feels to patients on a smartphone – built the ordinary way versus by WelleWest. Both load at the same time.
Simulation: smartphone on a mobile network
Site builder or WordPress – the patient waits. Many call elsewhere.
This is how WelleWest builds for practices (example) – there instantly. Appointment button included.
What we actually do
Three things must be right
for your website to take work off your plate.
The website itself, findability and measurability – we take care of all three.
A site that builds trust
Loads in under 1 second and answers what patients really want to know: hours, insurance, services, directions – on mobile too.
The technology behind it: hand-built code instead of a site builder, optimised images, physician markup for Google (consultation hours right in the search result).
Get found when patients search
Your practice shows up when someone googles “specialty + town” – with your own website instead of only directory portals.
The technology behind it: local SEO, structured data and a cleanly aligned Google Business Profile.
You see what it delivers
A monthly report in plain language: how many appointment requests came through your website – and where they came from. In black and white whether the site pays off.
The technology behind it: conversion tracking per enquiry, GDPR-compliant and reliably measured – even with an ad blocker.
Practice-specific building blocks
What every one of our practice websites includes.
Every service with its own page — check-ups, diagnostics, treatments — explained clearly instead of in medical jargon. Patients know what to expect before their appointment.
Standard: a request form with preferred date and concern — sent straight to your practice inbox. Premium: connection to your existing online appointment booking system for real-time bookings.
Holidays, locum cover, changed hours: you send us a short note, we update it — no extra invoice. The hours also appear directly in the Google search result.
Doctors and team with photos and qualifications, plus clear information: public or private practice, which insurers, how billing works. That answers the most common patient question in advance.
Encrypted forms, tracking only after consent, no health data collected through the website. Set up for the special relationship of trust that defines a medical practice.
WCAG 2.1 AA: clear contrast, larger type, screen-reader friendly. Especially important for practices — many patients are older or have impaired vision.
Four guarantees
What we put in writing for you.
Your site demonstrably loads fast — or we don’t take a cent of the setup fee.
WCAG 2.1 AA from the start — important for your patients and mandatory with online appointment booking.
When the contract ends, you receive the complete website as ready-to-use files — no hostage model.
We answer email enquiries within 24 hours – usually much faster on working days.
What we do not promise: specific patient numbers, the top spot on Google or a full appointment book overnight. Anyone who promises that is lying.
Honestly speaking
Who we are not the right fit for.
The honest 10-second check: three statements, three answers – and you know whether we are a match.
With us, we handle all changes — in return, the technology stays untouchably fast. We deliberately do not offer a site builder for self-editing.
Outpatient clinics and centres bound to a corporate system — there you (and we) have no say.
A website alone does not conjure up patients — visibility is ongoing work (see our three-gears methodology).
Then we are probably the right fit for each other. Book a diagnosis call – 30 min, free →
Transparency
This is how working with us goes.
Week 1
Diagnosis & concept
Your effort: 30 minutes
Audit of your current website, a written concept proposal with a fixed price & timeline — aligned with medical advertising law.
A 30-minute call with Patrick. Clarify questions, describe goals, confirm the budget.
A written proposal with a fixed price. You decide whether it fits — with no obligation.
Week 2–3
Setup & content migration
Your effort: approve logo & images
Build the framework, migrate existing images + copy and optimise everything for mobile speed.
Approve brand colours + logo, supply missing images (optionally from stock photo suggestions).
Staging link — a password-protected preview of your new website to click through.
Week 4
Integration & testing
Your effort: a short review
Connect the appointment system (Premium), check accessibility, test performance on real mobile devices.
For the premium integration: grant access to your appointment system. Give the content a final review.
A fully tested website on staging — ready for the go-live button.
Week 5
Go-live
Your effort: final approval
Switch the DNS, redirect old URLs via 301 (no SEO loss), submit the sitemap to Google, activate tracking.
Final approval – and you tell us the fastest way to send us future changes.
Your new website is live – and continuously looked after by us from now on.
from week 6
Ongoing care – permanently
Your effort: practically none
A monthly performance report, optimisations based on the data, fast responses to requests — all included in the monthly fee.
Nothing – we handle content updates (hours, holidays, services) for you. A short call or email is all it takes.
Appointment requests through your website are transparently traceable in the monthly reports.
Ready for week 1?
Book a diagnosis callHonest pricing
What practices usually pay –
and what you pay with us.
One monthly fee – and everything is taken care of: hosting, updates, security and every change. You drop us a line, we do the rest.
The usual way
€5,000 – 15,000
- all at once, up front
- Support afterwards? Costs extra.
- every change billed by the hour
- after five years: start all over again
With WelleWest
€790 one-time setup
- then one predictable monthly fee
- hosting, maintenance, support included
- changes included – hours, holidays, services
- the website is yours from day one
All changes, updates & worries included – no extra invoice
All prices net, plus 20% VAT. All changes included in Business and Professional; minor changes in Starter. Every additional language €29/month.
Frequently asked questions
What practices ask us most often.
Are doctors even allowed to advertise with a website?
Medical advertising law sets limits — but factual information is expressly permitted. That is exactly what a good practice website delivers: services, qualifications, consultation hours and procedures, presented professionally instead of promotionally.
Can patients book appointments through the website?
The standard is an appointment request form that goes straight to your practice inbox. As a premium option, we integrate your existing online appointment booking system directly into the website — patients then book in real time.
How do consultation hours and holidays stay up to date?
A short email or phone call is enough — we update holidays, locum cover or changed hours for you, without an extra invoice. That way no patient ever stands in front of a closed door because the website was out of date.
What about GDPR and patient data?
Forms are transmitted encrypted, tracking only runs after explicit consent, and no health data is collected through the website. The cookie solution is set up GDPR-compliant — correct from day one.
What does a practice website from WelleWest cost?
A one-time €790 setup, then €99–249 per month – everything included: hosting, maintenance, changes and support. Only a 12-month minimum term, and the website is yours from day one. All prices net.
How long does the setup take?
Depending on scope, 2–4 weeks from the order, slightly longer with appointment system integration. After that we handle the content updates: you send us a short note, we change it – without an extra invoice.
30 minutes, free, honest answers.
Patrick calls you back at the agreed time, looks at your practice website live, checks speed + findability + how up to date it is — and tells you where the leverage is.
Patrick KatholnigYour contact person – no call centre, no sales show.